1. Conditions

1.1 The offer and sale of products on our website fiorentina.bianchienardi1946.com are governed by these General Conditions of Sale.

1.2 The Seller offers for sale on fiorentina.bianchienardi1946.com the products branded Bianchi e Nardi 1946 and carries out its e-commerce activity exclusively towards customers qualifying as consumers. The term “Consumer” means any natural person who concludes a legal transaction for purposes unrelated to his commercial, business or professional activity. The resale, rental or assignment for any commercial or professional purpose of products purchased from the Site are expressly prohibited.

1.3 These General Terms and Conditions are published on the website in order to allow the Customer to know and to store and reproduce them. It is understood that the execution of the purchase order through fiorentina.bianchienardi1946.com implies total and absolute knowledge of these General Conditions of Sale, of which the present premises are an integral and substantial part, and their full acceptance.

2. Product orders

2.1 Orders can only be placed by adults people and who are not legally incapacitated.

2.2 To conclude the contract of purchase of one or more products on fiorentina.bianchienardi1946.com, the Customer must complete the order form in electronic format and send it electronically to the Seller, following the relevant instructions. In the order form, displayed immediately before the conclusion of the purchase contract, the Seller will provide summary information about the essential characteristics of each product ordered, the price and shipping costs. The contract is concluded when the Seller accepts the order form by electronic format, after the verification of the correctness of the data relating to the order.

2.3 At the time of sending the order form, the Customer will be warned that such forwarding implies the obligation to pay the indicated price. Before proceeding with the transmission of the order form, it will also be required to identify and correct any errors in entering the data.

2.4 The delivery of the products is made to the address indicated by the Customer only after the regular registration of the payment of the relative order. The Seller shall execute the order of the products within 30 days from the date of conclusion of the contract, upon receipt of the purchase price, unless the Seller does not communicate, within the same period, the non-acceptance of the order pursuant to article 4.4.

2.5 With the electronic transmission of the order form, the Customer unconditionally accepts and undertakes to observe, in relations with the Seller, these General Conditions of Sale.

3. Sale of products to be produced

3.1 On fiorentina.bianchienardi1946.com it is also possible to order items that, at the time of the conclusion of the order, are not yet available (the “Pre-Order Products”). It is possible to place Pre-Order Products and available products in the same order.

3.2 The Seller shall only put the Pre-order Products into production after receiving payment of the relevant price from the customer.

3.3 Notwithstanding the provisions of paragraph 7 of these General Conditions of Sale, the delivery of the Pre-order Products may take place between 12 and 16 weeks from the day of the conclusion of the relevant order. In any case, the delivery times are  indicative. The Seller will send an e-mail confirmation of the shipment of the products as soon as they are available. If more Pre-order Products are purchased with different delivery dates with the same order, they will all be shipped in one place at the estimated shipping date further afield.

3.4 If at the time of the shipment of the Pre-order Products the price of the same is higher than the price fixed at the time of conclusion of the order, the Seller will not be required to pay any difference. Similarly, if at the time of shipment of the Pre-order Products the price of the same is lower than the price fixed at the time of conclusion of the order, no difference will be recognized by the Seller.

3.5 If the Customer has purchased with the same order both available products and Pre-order Products (c.d. mixed orders), the Seller will ship the available products according to the standard times set out in paragraph 7 of these General Conditions of Sale, while the Pre-order Products will be shipped once available in accordance with the provisions of paragraph 3.3 above.

4. Completing the order

4.1 The purchase procedure is complete once the Customer confirms the order. Upon confirmation, the order is sent directly to BIANCHI E NARDI.

4.2 The Customer may correct or cancel the order before its completion by leaving the website without having confirmed the order.

4.3 The order issued by the Customer is deemed binding for BIANCHI E NARDI only when the entire purchase procedure has been completed regularly and correctly, without any evidence of error by the website. The contract concluded between the Seller and the Customer must therefore be deemed concluded when the Customer receives confirmation from the Seller at the email address indicating that the purchase order, sent in compliance with the purchase procedure, has been successful. Together with this confirmation, the Customer receives a complete summary of the purchase made.

4.4 Before the Seller sends notice of the conclusion of the contract, he reserves the right to assess the acceptance of orders received and not to accept purchase orders that are incomplete or incorrect or in case of unavailability of products. In these cases, Bianchi e Nardi informs the Customer that the contract is not concluded and that the same has not acted on the purchase order, specifying the reasons. Such communication shall be made within 30 days starting from the day following the day on which the Customer sent the order to the Seller, who shall refund any amounts already paid by the Customer in relation to the same.

4.5 After the conclusion of the contract, the Customer shall receive the written confirmation of the order made at the indicated e-mail address, with information on the number and date of purchase, the product ordered, its price and the amount paid.

4.6 Only for orders of Products ready for delivery, the Customer can cancel the order by contacting BIANCHI E NARDI Customer Service only until the products object of the order are ready for shipment.

5. Terms of Payment

5.1 Payment by the Customer may be made by one of the payment methods indicated in the order form.

5.2 In the case of payment by credit card, the price for the purchase of the products as indicated in the order form will be charged to the Customer’s credit card when preparing the order for shipment.

5.3 For the purpose of the payment, the customer confirms through the website fiorentina.bianchienardi1946.com to be the holder of the credit card indicated and that the name indicated on that card is his; then, he communicates the number, the expiry date and the security code indicated on his credit card. The payment transaction takes place on a secure page, which uses SSL (Secure Socket Layer) certificates, a system that guarantees maximum security for online transactions. Credit card data is protected from unauthorized access by encrypted transfer of SSL data, which is not accessible to third parties.

5.4 In the case of, for any reason, the debit of the amounts due by the Customer does not take place, the sale process is automatically cancelled and the sale automatically cancelled.

5.5 Without prejudice to the provisions of art. 4 above, the payment of the products purchased on fiorentina.bianchienardi1946.com can be made via Paypal payment solution. If the Customer chooses as a means of payment Paypal, he will be redirected to the website www.paypal.it where he will pay for the products according to the procedure provided and governed by Paypal and the terms and conditions of the contract agreed by the user with Paypal. The data entered on the Paypal website will be processed directly by the same and will not be transmitted or shared with PELLETTERIE BIANCHI E NARDI. The latter is therefore not able to know and does not store in any way the data of the credit card connected to the Customer’s Paypal account or the data of any other payment instrument connected with that account.

5.6 In the case of payment by Paypal, the total amount due will be charged by Paypal to the Customer at the time of conclusion of the online contract. In case of termination of the purchase contract and in any other case of refund, for whatever reason, the amount of the refund will be credited to the Customer’s Paypal account. The crediting times on the payment instrument linked to this account depend exclusively on Paypal and the banking system. Once the credit order has been placed in favour of this account, the Seller shall not be held liable for any delays or omissions in crediting the Customer with the refund amount, to contest which the Customer must address directly to Paypal.

6. Guarantees and indication of product prices

6.1 On fiorentina.bianchienardi1946.com are exclusively offered for sale the products of  Bianchi and Nardi 1946 brand and purchased directly from the Seller at the fashion house.

6.2 The Seller does not sell used, irregular or inferior products to the corresponding standards offered on the market.

6.3 The essential characteristics of the products are presented on fiorentina.bianchienardi1946.com within each product sheet. However, the images and the colors of the products offered for sale on fiorentina.bianchienardi1946.com may not correspond to the actual ones due to the effect of the Internet browser and the monitor used.

6.4 The prices of the products are inclusive of all taxes and duties as well as the ordinary shipping costs, unless otherwise indicated on fiorentina.bianchienardi1946.com or on the screen related to the order. The prices on the website Bianchi e Nardi 1946 are displayed in EURO and include V.A.T.

6.5 Requests for purchase from countries not included among those displayed on the splash page cannot be accepted by the Seller.

7. Delivery

7.1 For any information regarding the delivery, the Customer may call or send an email to the Customer Service.

7.2 Subject to the exceptions set out in the following paragraphs, the products shall be delivered exclusively to the address indicated by the Customer within the following territories: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, United States.

7.3 It is not possible to indicate a shipping address (or request the shipment) outside the territory.

7.4 In any case, the Customer has the right to request that the delivery of the products referred to in the order be made to a natural person of his choice, whose residence or domicile is located within the Territory. It is understood that no delivery can be made to post office boxes or addresses of shippers or postal mail.

7.5 The delivery of the products is carried out to the address indicated by the Customer only after the regular registration of the payment of the relative order. The Seller carries out the order of the products no later than 10 working days from the date of conclusion of the contract, upon receipt of the purchase price, unless the Seller communicates, within the same term, the non-acceptance of the order pursuant to previous article 4.4. For customized products the delivery time may vary. For products whose shipment requires special customs documentation (Cities), delivery of the same will take place within 45 days of acceptance of the relevant order.

7.6 Respect on deliveries required in countries outside the European Union, any import customs fees will be charged to the recipient. Customs duties and any taxes vary according to the country of destination and are applied upon arrival of the goods in the same country: the customer is therefore invited to contact the customs authorities of their country in advance to check the costs and any import limits.

7.7 The costs related to the delivery methods referred to in Article 7 are included in the sale price. All shipping costs, including additional costs where chargeable to the Customer, are specifically indicated in the order form at the time of purchase on the site. Only the additional expenses are not refundable even in case of withdrawal of the Customer or replacement of the product.  

7.8 The Customer may contact the Customer Service to agree on a different delivery date.

8. Warranty

8.1 The Seller’s liability for any defective material will be governed by the applicable legal provisions.

8.2 The Customer does not have the right to raise any claim for defective products if they are the result of an alteration of the Customer himself or if he has changed the goods through a third party, unless the Customer proves that the defect already existed at the time of delivery.

8.3 In case of cancellation of the order, no charge is made to the Customer’s credit card. In the event that the credit card has already been charged, the Customer is promptly refunded. Likewise, in the case of payment via PayPal where the amount is charged at the time of the order, in the case of cancellation of the latter, the Customer is promptly refunded.

9. Returns and Refunds - Withdrawal

9.1 The exercise of the right of withdrawal by the Customer must be carried out as described below. The right of withdrawal must be exercised by the Customer within 14 (fourteen) days from the date of delivery of the products to the Customer or to a third party.

9.2 In order to exercise the right of withdrawal, the Customer must contact Customer Service or follow the online procedure and obtain the return code. Once the return code is received, the Customer will contact FedEx for the pick-up and attach the printed return label on the package. For the return to be accepted by BIANCHI E NARDI, the products must be returned within the peremptory term of 14 days from the date on which the Customer communicated to BIANCHI E NARDI that he wishes to withdraw from the purchase by sending the return form through the procedure online or with the explicit notice of withdrawal made to the Customer Service in order to obtain the return code, and respecting all the following conditions:

  1.   The products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.).
  2.   The products must be accompanied by the purchase receipt.
  3.   Products returned by the Customer must not have been damaged, used, worn or washed, but may be handled and inspected to determine their nature and characteristics.
  4.   Labels must still be attached to the products.
  5.   Damaged goods being returned must be in the condition in which they were received by the Customer; the Customer must not attempt to modify, handle or repair them.

The Seller also reserves the right to request compensation for any damage that may be attributable to the culpable or malicious conduct of the Customer carried out on the occasion of the return of the products. The Seller shall not be liable in the event of loss or theft of returned products, not attributable to the same, as well as in the event of return to an incorrect address, or delays in delivery of products returned to the same not attributable, It is understood that the Customer assumes any risk of such shipment.

9.3 In addition, proof of the return of the products remains at the customer’s expense. In case of withdrawal, all payments made to the Customer are refunded to the Seller, according to the payment method chosen for the purchase, in relation to the product for which the withdrawal was exercised, including delivery costs.

9.4 The Seller shall refund such payments when receiving the returned product. The refund is made by re-crediting on the Customer’s current account corresponding to the credit card used by the Customer for payment or via Paypal service. Such refund shall not entail any cost to the Customer.

10. Authenticity of products and intellectual property rights

10.1 The Seller guarantees the authenticity and high quality of all products offered for sale on the Website. The brand BIANCHI E NARDI 1946 as well as all the figurative and non-figurative brands and, more generally, all the other brands, illustrations, images and logos on the products, their accessories and/or packaging, whether registered or not, are and remain the exclusive property of the company PELLETTERIE BIANCHI E NARDI S.r.l., with a registered office in Scandicci (FI) Via delle Fonti n. 2. The total or partial reproduction, modification or use of these trademarks, illustrations, images and logos, for any reason and on any medium, without the prior express agreement of the company PELLETTERIE BIANCHI E NARDI S.r.l. are absolutely forbidden. This clause does not apply to the private use of BIANCHI E NARDI 1946 products.

10.2 Total or partial reproduction, modification or use of designs, models or patents that are the exclusive property of the company PELLETTERIE BIANCHI E NARDI S.r.l. is also absolutely prohibited.

11. Force Majeure

11.1 The execution of the services by the company PELLETTERIE BIANCHI E NARDI S.r.l. can be suspended in the event of unforeseeable circumstances or force majeure preventing or delaying their implementation.

11.2 The Seller informs the Customer of the occurrence of the unforeseeable event or force majeure within 7 days of the occurrence of the same. In case the suspension of the service is extended for a period of more than 15 days, the customer has the opportunity to cancel the order made and is refunded the amounts already paid.

12. Privacy

The Customer can always obtain information on how BIANCHI E NARDI processes your personal data by accessing the Privacy Policy on the website.

13. Jurisdiction and Applicable Law

13.1 The forum applied to sales contracts concluded through fiorentina.bianchienardi1946.com is that of the Customer’s place of residence or domicile. It is possible to use the mediation procedures provided by Legislative Decree no. 28 of 4 March 2010 for the settlement of disputes. The possibility of promoting the out-of-court settlement of disputes is also reserved, also by making use of the RisolviOnline conciliation service provided by the Chamber of Arbitration of the Milan Chamber of Commerce.

13.2 Orders placed on the basis of these Conditions of sale are governed by Italian law, in particular by the Civil Code, by Legislative Decree 6 September 2005, n. 206 and by Legislative Decree 9 April 2003, n. 70, with the exclusion of the rules of conflict and in any case of the rules of private international law. Furthermore, the applicability of the Vienna Convention on the sale of movable property of 1980 is excluded. In the event of a conflict between the versions of the Conditions of Sale prepared in a language other than Italian and accepted by the Customer, the meaning and interpretation of the Terms of sale in Italian.